Moneta Communications Ltd. (“we”, “our”, “us”) values and respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use epicpulls.com.
1. Data Controller Information
Moneta Communications Ltd. is the data controller responsible for processing your personal data.
Contact Information:
Moneta Communications Ltd.
Registered address:
1 EC2A 4EG, London, EC2A 4EG
Company number: 05208625
Email: [email protected]
2. Information We Collect
We may collect the following types of data:
- Personal Information: Name, shipping and billing addresses, email, phone number, payment details.
- Usage Information: IP addresses, browser type, device type, geographic location, browsing behavior, and interactions on our website, collected via Google Analytics.
- Marketing Data: Preferences, email address for newsletter subscriptions and marketing communications through Klaviyo.
3. How We Use Your Data
We process your personal data to:
- Fulfill and deliver orders.
- Provide customer support.
- Improve your shopping experience using analytics data (Google Analytics).
- Send promotional emails and marketing communications via Klaviyo (subject to your consent).
- Comply with legal obligations and regulations.
4. Sharing Your Information
We may share your data with trusted third parties to operate our website:
- WooCommerce: Powers our online store.
- Klaviyo: Manages email marketing, tracking, and analytics.
- Google Analytics: Provides insights into website usage and visitor interactions.
We do not sell or rent your personal data to third parties.
4. Cookies and Tracking
We use cookies and similar tracking technologies from:
- Google Analytics to analyze website performance and customer interactions.
- Klaviyo to track email marketing effectiveness.
You can manage your cookie preferences through your browser settings.
5. Your Rights
Under applicable privacy laws, including GDPR, you have the right to:
- Access: Request details of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Objection: Object to certain processing activities.
- Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact [email protected].
5. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or loss. Our website is secured with SSL encryption, and we follow industry-standard practices to ensure data security.
5. Data Retention
We retain personal data only as long as necessary to provide services or fulfill legal obligations. Email marketing data is retained until you unsubscribe from our mailing list.
6. Third-Party Links
Our website may contain links to external websites. This Privacy Policy does not apply to those third-party websites. We recommend reviewing their privacy policies before providing any personal data.
7. Age Restrictions
Our website is intended for individuals aged 18 or older. If you are under 18, you may use epicpulls.com only with explicit consent from a parent or guardian.
7. International Data Transfers
Your data may be transferred to and processed by service providers located outside the UK/EU (e.g., Klaviyo and Google Analytics in the USA). We ensure these transfers comply with relevant data protection laws, including Standard Contractual Clauses (SCC) or other approved safeguards.
8. Your Marketing Choices
You have the right to opt-out of marketing emails anytime by clicking the unsubscribe link at the bottom of emails or by contacting us at [email protected].
8. Updates to this Privacy Policy
We reserve the right to update this policy periodically. All updates will be clearly communicated on this page, and we encourage regular review of this Privacy Policy.
9. Contact Us
For questions, concerns, or to exercise your data privacy rights, please contact us at:
Email: [email protected]